Privacy Policy

The Buy Used Textbooks family is about helping students, teachers, colleges, and universities . We provide visitors with helpful and timely information along with interactive tools. We respect the privacy of our customers and visitors. We are also committed to protecting their online information with the same care that we use for all Buy Used Textbooks company transactions.

Our Web server automatically recognizes your domain name but not your email address. We do not collect personally identifiable information from visitors to our sites unless you expressly provide it to us. The information we do collect from our web sites (such as domain name, number of hits, pages visited, and length of user session) may be combined to analyze how our web sites are used. This information is then used to improve the usefulness of the sites.

We limit the information we collect

We collect only limited “personally identifiable information” on our web sites Personally identifiable information is information about you such as your name, address, phone number and email address. We gather this information so we can deliver the products and services you request easily and efficiently and to administer our businesses. This information also helps us design and offer new products and services we believe you will like and use. We feel that the more we understand about you, the better we can serve you.

We do not share information

Buy Used Textbooks carefully controls how we share information about customers. We share customer’s personally identifiable information collected on our web sites in limited cases. They include:

Sharing of information within the Buy Used Textbooks family of companies
We offer our services and products to you through our family of companies. By sharing your information among these companies, we are able to offer you convenient customer service, combined statements and simpler applications, along with special discounts and other benefits.

Service providers
From time to time, we use outside companies to perform services for us, such as printing payment coupons, preparing or mailing statements, or software programming. We also use outside companies to help us market our own products. When we use these companies, we give them only the customer information needed to perform that service.

Before we disclose any customer information to these companies, we require them by legal agreement to keep this information confidential and to use it only as authorized. They are not permitted to use this information for their own purposes or to sell this information to any other person.

Other circumstances when we may share information
We may share customer information in other circumstances as allowed by law. Some examples are:

  • When you specifically request it or give us permission to do so.
  • When we share information with consumer reporting agencies, when we suspect fraudulent or criminal activity, when we receive a subpoena or when we are ordered by a court to do so.
  • When we sell a particular line of business or function.

Unless prohibited by law, you have the right, upon reasonable notice, to view any personally identifiable information collected from you through your visits to or use of our web sites, to make corrections to such information if necessary, or to request that such information be removed from our systems. You may do so by contacting us at the address indicated at the end of this policy.

We do not intend to collect nonpublic personal information from children under 13 years of age. If we learn that we have collected this information from a child under the age of 13, we will promptly take all reasonable steps to delete the data from our system.

From time to time, you may access our sites through the site of one of our marketing partners. We will try to show clearly, by placing our marketing partner's name or logo in a prominent place or otherwise, whether a page is co-branded. If you provide your information on a co-branded page, your registration information may be shared with our marketing partner.

Some of our web sites also permit you to access non-Buy Used Textbooks sites directly from our web sites It is important to remember that, if you link to a non-Buy Used Textbooks site from any of our web sites, that party's privacy policy and its terms and conditions of use apply to you. We encourage you to learn about each third party's privacy policy before giving personal information to them.

In our information technology systems environment, Buy Used Textbooks maintains administrative, technical, and physical safeguards designed to protect your personal information. Only those Buy Used Textbooks employees with a business need to access your nonpublic personal information—for example, loan officers and technical personnel—may do so and only for that reason.

Contacting us

If you have any questions or comments about this policy, please write us or call us at:

Customer Privacy
Buy Used Textbooks
P.O. Box 8476
Santa Rosa, CA 95407

The effective date of this Online Consumer Information Privacy Policy is January 1st, 2006. It replaces all prior online information privacy policies issued by Buy Used Textbooks. We reserve the right to change our Online Consumer Information Privacy Policy. Any changes to our Online Consumer Information Privacy Policy will be reflected in the updated version displayed at our corresponding web site.